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Instructions for installing/upgrading
Alerts 5.1
Note: These instructions need to done on the machine running
Ascentis HR Alerts.
Step 1: Download the
Alerts Library Guide
Step 2: Stop the
Alerts Service if you have a previous version of
Alerts installed.
Step 3: Download the
Alerts install:
Alerts
5.1 (US and Canadian Version)
Step 4: Follow the instructions
during the
Alerts 5.1 setup.
Step 5: Be sure to restart the
Alerts Service.
Step 6: If you upgraded Alerts, make sure
to test each of your Alerts to make sure
they run successfully. If an Alert
does not run correctly, simply go into each
step of the Alert, then exit out and run it
again, this should resolve the issue.
Step 7: If you use HTML in the
emails of the Alerts, you may need to add
some line breaks for better formatting of
emails.
Step 8: Users who have created
custom Alerts may need to manually
modify some of the settings in the Alert
after an Ascentis HR upgrade. Due to database schema changes, some of the custom
Alerts may reference key values that have changed between versions.
Having Problems?
If you encounter any problems in the upgrade process, please contact Ascentis Technical Support.
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